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Shipping & Returns

For a limited time we are offering free shipping on all purchases for December and January

Returns Policy
Goods can be exchanged if returned within 14 days from the date of purchase. We must be contacted about organising exchanges and require approval before being sent back. All postage costs on exchanges must be covered by the buyer. Items must be in brand new condition with all original tags and packaging intact or returns will not be accepted. A refund on an item will only be given in the case of faulty/damaged goods or if we are unable to supply an item. Items listed on Motorcycle Gear Online are also sold in store. We update our site regularly and always try to maintain the most accurate stock levels possible. If an item is purchased and is not in stock the buyer will be contacted and given the option of a full refund or the ability to back order the item. If items are lost/damaged in transit this must first be verified by the carrier before refund/replacement will be given. Wether a refund or replacement is given with lost/damaged goods is at our discretion.

Postage Policy
Items will be dispatched within 7 business days of receiving cleared payment. Alternative postage can be arranged if items are required urgently. We must be contacted before purchasing the item to arrange Express postage and to organise a quote. Postage costs are based on the weight and size of the items. Large items Such as helmets/boots in boxes will be based off a cubed weight of the item.